Privacy Policy

Last updated: October 2026

House of Amarà ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use our website or order from us, how we use it, and the choices you have.

We may collect the following when you shop with us or contact us:

• Your name, phone number and email address.
• Your delivery address.
• Your order details, such as the items, sizes and prices.
• Your payment receipt, if you upload one at checkout.
• Messages you send us on WhatsApp or email, including any photos you share for a return or exchange request.
• Basic technical information about your visit, such as your device, browser and pages viewed, collected through cookies.

• To process, confirm and deliver your order.
• To confirm your payment.
• To contact you about your order, delivery, returns or exchanges.
• To answer your questions and give you support.
• To keep our website working properly and secure.
• To meet our legal and record-keeping obligations.

You can pay by Paystack or by bank transfer. Card payments made through Paystack are processed securely by Paystack, and we do not see or store your card details. For bank transfers, we only see the payment information you send us, such as your receipt.

Please pay only into the official House of Amarà account shown on our website. We will never ask you to pay into any other account.

We do not sell your personal information. We only share what is needed with:

• Payment providers, such as Paystack, to process your payment.
• Delivery partners, who receive your name, phone number and delivery address so they can deliver your order.
• Our website platform, which hosts our store and processes orders on our behalf.
• Authorities, where the law requires us to.

Our website and its tools use cookies, which are small files stored on your device. They help the site remember your cart and your chosen currency and work properly. You can block or delete cookies in your browser settings, but some parts of the site may not work as well without them.

Our website lets visitors view prices in other currencies. This is for information only. All orders are charged in Naira (₦).

We keep your information only for as long as we need it to complete your order, handle returns or exchanges, and meet our legal and record-keeping duties. After that, we delete it or keep it only in a form that doesn't identify you.

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No website or online service can be completely secure, so we cannot guarantee absolute security.

You can ask us to:

• Tell you what personal information we hold about you.
• Correct information that is wrong or out of date.
• Delete your information, where we are not required to keep it.
• Stop contacting you with non-order messages.

To make a request, contact us using the details below.

Our website may link to other websites, such as WhatsApp or Instagram. We are not responsible for their privacy practices, so please read their policies.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.